Security & trust

Security evidence,
ready for review.

Understand how Buena protects your data, governs access, and keeps consequential actions under human review.

01 / Enterprise assurance

A clear view of
the fundamentals.

Privacy, identity, permissions, and support. Review the controls relevant to your team and its implementation.

GDPR compliant

Buena maintains privacy practices designed to support GDPR-compliant processing.

SSO / SAML

Enterprise authentication is available through supported SSO and SAML configurations.

Role-based permissions

Workspace access can be scoped by role so people see and control the work appropriate to them.

Dedicated support

Enterprise customers receive dedicated support through evaluation, rollout, and operation.

Available configurations are confirmed for your workflow during evaluation.

02 / Product controls

AI does the work.
You set the boundaries.

Define what is eligible, what needs approval, and how the resulting activity stays visible to your team.

The approval boundaryExample: external outreach
  1. 01 / Buena prepares

    Work ready to review.

    Research, context, and a proposed introduction.

  2. 02 / Your decision

    Human review.

    Inspect the recipient, message, and proposed action.

    Approval before outreach
  3. 03 / Buena acts

    The approved step.

    Supported execution through the connected account.

The review points and available actions are agreed for your workflow.

01 / Approval

Human review gates

Require a person to review consequential work, including a first touch, before it moves into execution.

02 / Eligibility

Account boundaries

Keep customers, partners, open opportunities, and other protected groups outside eligible workflows.

03 / Policy

Execution guardrails

Define the channels, local operating hours, and account rules that a workflow must respect.

04 / Observability

Traceable decisions

Keep the evidence, policy checks, review state, and resulting activity visible to the team.

Read the responsible automation field guide

03 / Data & privacy

Your data deserves
clear safeguards.

Technical and organizational safeguards, with the privacy policy and supporting materials close at hand.

01 / Protection

Encryption in transit and at rest

The privacy policy describes encryption in transit (TLS/SSL) and at rest, alongside access controls and authentication.

02 / Access

Restricted data access

Access controls and authentication are paired with need-to-know access for authorized personnel.

03 / Operations

Secure development and response

Security assessment, secure development practices, and incident-response procedures form part of the operating approach.

04 / Providers

Processor governance

Service providers processing data on Buena's behalf operate under data processing agreements and appropriate safeguards.

04 / Security review

Bring your requirements.
Let’s work through them.

Start with the assurance materials, then discuss the data, connections, and review points for your deployment.

  1. Share your requirements

    Bring the data, access, deployment, review, and procurement requirements that matter to your organization.

  2. Review the workflow

    Map where data enters, which decisions Buena supports, and which actions remain gated by your team.

  3. Confirm the implementation

    Agree the available controls and documentation for the specific product scope before deployment.

Review current compliance status, supporting documentation, and control details in the Buena Trust Center. Product configuration is confirmed against your intended workflow during evaluation.